You've got mail

We recently got this story in the CCU email:
Friday I'm riding with a envelope going to 233 N. Michigan, to a bank on the concourse. I get a page for a package coming out of the Can(200 E. Randolph), in no particular rush, Whilst outside 233. As I'm on the escalator.. My nextel keys up "... where you at". I tell the dispatcher I'm at 233 N. Michigan. The dispatcher proceeds to tell me that I need to get to 200 E. Randolph, ASAP, to pull out a mail run. A little backstory on this, Wednesday, the day of the meeting in fact, at about 5:45, I get radioed the same sort of thing " pull out this mail run from the Can, We'll hook you up with a driver". The mail run is usually two full bins, going to the bulk mail at the Harrison PO. So I go get it out, The client was mad that I asked them to bring it down instead of trying to get to the dock before it closed, whatever. I tell my dispatcher I've got it out, "What's the ETA on a driver?". Silence. I decide to ask again 5 minutes later, Obviously there's no driver coming, I end up hauling this on my back to the main post office, and proceed to the meeting. Fun stuff. So, back to Friday. I dropped the envelope at the bank, and as I'm leaving 233, I get radioed again, "How soon until your at the 200 East dock?" I tell him a couple of minutes or so, this particular run is usually an end of the day thing, and I'm wondering why it's coming out at 1pm. So I navigate down to the dock and before you know it, I'm dragging around two mail bins, overflowing, each at about 20-25lbs. I radio the dispatcher "I'm out on the dock with this mail, Where's your driver?", get the usual "Good job, let me see where he's at", and set the bins down and chill by my bike. My dispatcher radios me that he's up top on Columbus by 303 E. Wacker, where there's ramps down to the lower levels... He should be there in a couple of minutes. Five minutes or so goes by, and on the radio.. "Hey, My driver needs to know where the dock is". It's pretty simple, the lowest level of Columbus & Lake, big fuckin' dock, You can't miss it. "10-4". Five more minutes goes by... "My driver is sitting in front of 310 Michigan on the lowest level. He can't find the dock." At this point I'm pretty frustrated, and I tell him to send him down Wacker, to Columbus, and I'll be at the entrance on Lake. Five more minutes go by and I get radioed back that he still can't find it. So they give me his chirp, I radio him and ask him where he's at. He's still in front of 310 N Michigan's dock. He didn't even move. At this point I'm, well, livid. He says he doesn't know Lower Wacker, I guess he's new or something, I don't really care at this point. I want to get rid of this mail so I can do some work. So I end up handle barring the two mail bins and riding them to him, so he can make the run. I tell him how to get to the dock, and go off on my merry way. Later, around 7pm when my day is done, I'm dropping something that didn't get delivered off at the base. My dispatcher is a nice guy, he's fair, I chat with him alot, so I ask him if I even got paid for the mail run debacle. I knew already that I wasn't getting paid for it, I just wanted to press the point. Apparently I did it as a favor to the company I work for since they're trying not to lose the client. You're welcome.